Chatbots and virtual assistants integrated with your WordPress site
An assistant that answers your visitors, qualifies your leads and lightens your team's load — cleanly integrated with your WordPress site and Law 25 compliant.
What a chatbot can do for your SMB
Six concrete use cases, activated according to your priorities.
24/7 support
Answer frequently asked questions at any time, in your tone, and hand off to a human when needed.
Lead qualification
Ask the right questions, collect contact information and route serious inquiries to the right person.
Dynamic FAQ
Draw on your existing content to answer accurately, without inventing answers beyond your documentation.
Appointment booking
Guide visitors to online booking or appointment scheduling, integrated with your calendar.
Product recommendations
Point WooCommerce store customers to the right products based on their needs.
Order tracking
Provide the status of an order or file from your data, in self-service mode.
Our integration approach
Needs analysis
We clarify the questions your team receives and the tasks the chatbot actually needs to handle.
Model selection
We select the model and knowledge source suited to your budget and privacy requirements.
WordPress integration
We integrate the assistant into your site, with guardrails and scope limits to prevent things from going off track.
Team training
We train your team to monitor conversations, adjust answers and measure real value.
Law 25 compliance and security
A chatbot handles conversations with your visitors: Law 25 compliance is not optional. We configure clear guardrails on what the assistant can access and retain, with transparent consent and no data leaking into unintended uses.
For sensitive organizations, hosting and processing can stay in Quebec or Canada. We honestly explain the trade-offs between model power, cost and data sovereignty.
Who it's designed for
A chatbot delivers the most value where the volume of repetitive questions is high or where responsiveness makes a commercial difference.
- WooCommerce online stores that want to reduce pre-sales questions
- Professional services that qualify incoming inquiries
- Nonprofits and organizations that guide the public to the right resources
- B2B platforms with a client portal and recurring support
The chatbot is one of our AI Solutions for WordPress — it often pairs with an online booking system or with AI SEO.
What our clients say
We're proud of the trust our clients place in us and committed to maintaining a high standard of quality across all our services.
The Elefen team has managed to take the time to do things right while being fast and efficient in setting up our new website. They are always quickly available in case of emergencies, which is very important for an…
By far, one of my best discoveries of the year 2020. Elefen deserves to be recommended to many. William provides impeccable service, he is an expert in his field, and offers excellent value for money.
Elefen offers great availability and a deep understanding of our needs, and this has been the case for over 10 years now!
Let's talk about your chatbot project
We assess whether a virtual assistant has real value for you, and which one.
Frequently asked questions
How much does a chatbot for my WordPress site cost?
The cost depends on the knowledge sources to connect, the guardrails and the integrations (appointments, files, store). We scope the need in a free initial call, then give you a fixed price — no surprises based on usage.
Could the chatbot say just anything?
That's the risk with an unsupervised chatbot. Ours answer from your own content, with defined allowed topics, escalation to a human when a question goes beyond their scope, and conversation logging for continuous improvement.
Is the chatbot compliant with Law 25?
Yes, if it's properly framed: transparent consent, anonymization of personal information before it's sent to the AI provider and, for sensitive cases, processing kept in Quebec or Canada. It's built in from the design stage.
Which AI models do you use?
Claude by Anthropic or OpenAI's models, depending on your data, compliance and cost constraints. Model selection is part of the scoping.
Can the chatbot take appointments or orders?
Yes, that's where a custom chatbot stands out: it can connect to your booking system, your store or your internal tools to take action, not just answer.